Alan Doyle

Alan Doyle has a strong background in Information Technology (IT) support and administration. Alan began their career in 1998 at Dell Computers, where they provided 1st, 2nd, and 3rd line infrastructure support. This involved developing, maintaining, and administering Dell's internal network and computing architecture. Alan also managed the MS Exchange infrastructure and ensured network and desktop security.

In 2000, Alan joined Vodafone as a 2nd Level PC Support specialist. Alan played a key role in desktop and laptop rollout and network configuration for the Strand Offices. Alan also developed, maintained, and updated the various desktop and laptop builds used in the company, as well as managed desktop software deployment.

After their time at Vodafone, Alan worked at Morse Group Ltd as a 1st, 2nd, and 3rd Line IT Support professional. Here, they provided support at all levels, from Helpdesk to 3rd line, on a wide range of systems, including Active Directory infrastructure, LAN infrastructure, email, and phone systems. Alan acted as the senior member of the Service desk team, assisting with escalations and mentoring new team members.

In 2009, Alan joined Tui Travel PLC as a 2nd/3rd line IT Support Analyst. Alan primarily operated within the ski division, providing infrastructure support for Microsoft Windows and Linux Red Hat servers, Active Directory, and Cisco networks. Alan was responsible for troubleshooting and resolving complex IT issues.

Alan's most recent work experience was at Isode Ltd, where they held the role of Information Technology System Administrator. Further details about their responsibilities and tenure at this company were not provided.

Alan Doyle completed their education at University College Dublin. From 1992 to 1996, they pursued a Bachelor of Engineering degree with a 2:1 classification in Civil Engineering. Following this, they pursued a Masters in Management Science from 1996 to 1997, specializing in Management Science.