Sarfaraz Ali

Sarfaraz Ali has worked at various companies in the field of IT support. Sarfaraz started their career in 2010 as a Senior Technical Support at Convergys, where they stayed until January 2012. In February 2012, they joined IT BY DESIGN as a Senior Helpdesk Specialist, providing end user support for hardware and software troubleshooting, MS Office application support, printer support, and more. Sarfaraz also gained experience in Office 365 administration and Active Directory management. In February 2018, Sarfaraz joined Dell Technologies as a Client Technical Support Specialist (L2) and continued in that role until September 2017. Sarfaraz later returned to IT BY DESIGN in an unspecified role as a System Administrator.

Sarfaraz Ali completed their education from 2008 to 2012 at the Indira Gandhi National Open University, where they obtained a Bachelor's degree in Tourism and Travel Services Management. In addition, they have received the certification of "Microsoft Certified: Azure Fundamentals" from Microsoft in July 2021. It is not specified if they have obtained the certifications for "Cloud Foundation" and "ITIL," including the institutions or the specific months and years of accomplishment.