Gianluca Rasenti is an experienced professional in process and quality control management within the transportation sector. Currently serving as the Process and Quality Control Manager at Italo Spa since May 2010, responsibilities include staff recruitment, training, process development, KPI monitoring, and asset management. Previous roles at Italo include leading operational planning, performance management for onboard staff, and operational processes during the company's start-up phase. Prior to Italo, Gianluca worked at Trenitalia, focusing on service coordination and quality assurance for high-speed rail services. Educational background includes a degree in Foreign Languages from the University of Rome Tor Vergata and training in quality management.
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