Wanessa Caitano Freitas

Wanessa Caitano Freitas has extensive experience in customer support and technical assistance, currently serving as a Customer Success professional at Iteris Consultoria e Software since November 2021. Previously, Wanessa worked as a Technical Support Specialist at Linkce Telecom and held various roles at Lanlink Informática, where responsibilities included supervising support teams and enhancing service quality. Additional experience includes roles in administration and education, where Wanessa coordinated training programs and taught various software modules. Wanessa holds an MBA in IT Governance and a degree in Computer Networking from Estácio.