Ronal H. is an experienced HR professional with a robust background in managing human resources across various industries, primarily in the BPO and consulting sectors. Currently serving as HR Manager at Iterum Connections since May 2023, Ronal previously held significant roles including Person Office Sr. Manager at Qualfon, and HR Manager at Fintrac Inc., where efforts focused on sustainable economic development in Colombia. With a proven track record in reducing turnover and absenteeism, enhancing employee satisfaction, and streamlining HR processes, Ronal has worked with notable organizations such as Brightstar Corp., UNISONO Business Solutions, and Fuller Mantenimiento S.A., achieving substantial improvements in HR metrics. Ronal's educational background includes a BA in Psychology and specialized training in human resources management, reinforced by workshops on employee engagement and HSEQ standards.

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