Tommy Matthews

Senior Business Intelligence Analyst at Iterum Connections | BPO | Contact center | Outsourcing

Tommy (William) Matthews is a seasoned business intelligence professional with extensive experience in data analytics and management. Currently serving as a Senior Business Intelligence Analyst at Iterum Connections since August 2022, Tommy specializes in creating insightful dashboards and reports utilizing Power BI, while ensuring data integrity and optimizing retrieval queries. Previously, Tommy held various managerial and analyst roles at Absa Group from March 1990 to May 2021, including Manager of Management Information and Business Intelligence for Absa Life and Wealth, Investment Management & Insurance, where strategic planning and governance of data quality were pivotal. With a strong background in customer analytics and the development of web-based reporting solutions, Tommy's educational qualifications include a high school diploma from Clapham High and a Bachelor's Degree in Data Analytics through GEO Credential Services with US equivalence.

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