Brandon Letchford

Brandon Letchford is a skilled Technical Support Analyst currently employed at ITRM Ltd since December 2022. Previously, Brandon served as a 1st/2nd Line Engineer at Prime Networks, where responsibilities included providing support via a ticketing system and phone communication while meeting performance targets. Prior experience includes an apprenticeship as a Support Engineer at Onega Limited, an MSP specializing in IT services, and a customer service role at Asda, focusing on multi-skilled support at various counters. Brandon holds a Level 3 Infrastructure Technician Apprenticeship from Just IT Training and a Bachelor of Technology (BTech) in Information Technology from Shooters Hill Post 16 Campus.