Bobby Phan

Bobby Phan has a strong background in IT management and project management. Bobby has worked for Ivalua since 2018, starting as a Senior System Analyst and currently serving as the IT Manager. In their roles at Ivalua, Bobby has managed and led the AMER Helpdesk, System & Support Team, as well as the Global SOC team. Bobby has also been responsible for researching and implementing new processes to improve production efficiency and lead security compliance globally. In addition, Bobby has served as the Head Project Manager for the construction of new offices in New York, Montreal, and Fremont.

Prior to their time at Ivalua, Bobby worked for FNTI from 2007 to 2018. During their tenure, they held positions as an IT Manager and Project Manager. As an IT Manager, Bobby implemented new software solutions to increase revenue and productivity. Bobby also managed a migration project, working with an MSP to transition the office onto a new domain, firewall, DNS, Cisco VOIP Phones, Office 365, and Microsoft Licenses. As a Project Manager, Bobby oversaw a large-scale onsite project at the State of Ohio Vital Records, leading a team to convert 46 million images into digital format with high accuracy. Overall, Bobby Phan brings a wealth of experience in IT and project management to their current role as IT Manager at Ivalua.

Bobby Phan completed their education in 2001 at The Chubb Institute, where they obtained a diploma in Web Development and Business programming. Additionally, they have obtained several certifications, including "Intro to Service Management with ITIL® 4," "CISSP Cert Prep (2021): The Basics," "ITIL® Foundation 4 First Look," "Learning Azure Management Tools," "Learning ITIL®," "SQL Server Integration Services," "CySA+ Cert Prep: The Basics," "IT Security Careers and Certifications: First Steps," and "Business Analysis Foundations: Competencies." These certifications were obtained from LinkedIn, with the most recent being in 2022.