Rosaria la Via

Software Quality Assurance Analyst at Ivalua

Rosaria La Via has a diverse work experience spanning various roles and industries. Rosaria most recently worked at Ivalua as a Software Quality Assurance Analyst, starting in September 2022. Prior to that, they worked at Booking.com for four years, starting in June 2016, where they held the role of Customer Service Partner Advisor, providing assistance and training to partners. Rosaria also worked as a Tour Guide Interpreter at Dédecouverte de l'Inde- Tour Operator from February 2013 to April 2016. Additionally, Rosaria has experience in the travel industry as a Travel Agent, Marketing and Communication at Panorama-Tourisme Travel Agency and Tour Operator from September 2015 to November 2015. Rosaria has also worked in communications roles at Confluences Cultural Events Association and the Italian Chamber of Commerce in Barcelona. Furthermore, Rosaria gained experience as an Assistant Account Manager at Dell from June 2011 to October 2011. Overall, they have a strong background in customer service, communication, and travel industry roles.

Rosaria La Via completed their Master's Degree in Applied Foreign Languages and Intercultural Communication (English, Italian, French) from Université Paul Valéry - Montpellier III from 2010 to 2012. Prior to that, they obtained a Bachelor's Degree in Political Science and Government from Università degli Studi di Perugia, which they completed from 2005 to 2009. Additionally, Rosaria participated in the Erasmus Program at Nottingham Trent University for one year in 2006. Furthermore, they have obtained several certifications, including Language Certificate Courses in B2 Portuguese from Ivalua and Intercountry, an Ivalua Intermediate Certification Diploma, an Attestation Connaissance Langue Portugaise Niveau B1 from Intercountry, and an Ivalua Academy Foundational Certification.

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