Jody Pinnock

Jody Pinnock is a seasoned professional with extensive experience in customer success and sales across various industries. Currently serving as a Senior Customer Success Manager at Ivans since August 2022, Jody assists Enterprise Clients by managing implementations and overseeing client success initiatives. Previous roles include Customer Success Manager at Thinkific, where Jody focused on retention and client success plans, and Sales Representative at Swept Janitorial Software, managing full-cycle SAAS sales. Jody has also held positions such as Regional Sales Executive at ECi Software Solutions, Account Manager at SkillSoft, and Licensed Sales Agent at Stanley Mutual Insurance Company. Early career experiences include owning Stonecast Central and working in production management for film and television. Jody holds education from the University of New Brunswick.