Lucy Sonnamaker

Lucy Sonnamaker has a diverse work experience spanning various industries. Lucy currently holds two roles at Ivanti, starting in November 2021, as a Senior Customer Success Manager and a Principal Customer Success Manager. Prior to this, Lucy worked at Ludi, Inc. from February 2021 to November 2021 as the Director of Client Success and previously as the Director of Service. At Ludi, Inc., they specialized in healthcare technology and physician-advocacy, managing time-tracking and financial management systems.

Before their time at Ludi, Inc., Lucy worked at dunnhumby USA as a Senior Associate in Client Leadership from June 2011 to January 2013. Here, they partnered with CPG clients to develop customer-centric strategies and provided analytical and account assistance.

In 2009, Lucy pursued their MBA at Kelley School of Business, graduating in 2011. In 2010, they worked as an MBA Summer Intern at jewel-osco, where they developed a promotional strategy and costing tool, leading to potential cost savings.

Prior to their MBA, Lucy was the Marketing Manager for Online Services at Adventist Midwest Health from May 2008 to July 2009. Lucy led the development of a revamped online presence, implemented a new Client Relationship Management system, and created a metrics dashboard for web traffic monitoring.

From 2006 to 2008, Lucy worked as a Project Implementation Manager at WebMD, managing product implementations and account relationships. Lucy also implemented marketing plans and led a team focused on best practices.

Lucy's career began in 2003 at Subimo, LLC as an Implementation Manager, where they worked with customers to maximize ROI and managed client relations. Prior to that, from 2001 to 2003, they worked as an Administrative Assistant at Tekscan, conducting sales and marketing research.

Overall, Lucy Sonnamaker has a solid background in customer success management, healthcare technology, marketing, and project implementation.

Lucy Sonnamaker pursued their education with dedication and achieved significant milestones in their academic journey. In 1997, they embarked on their higher education at the University of Iowa, where they pursued a Bachelor of Arts degree in Anthropology. Lucy remained committed to their studies for four years and successfully completed their degree in 2001.

Building upon their undergraduate education, Lucy Sonnamaker decided to further their knowledge and skills in the field of business. From 2009 to 2011, they attended the esteemed Indiana University - Kelley School of Business. During their time there, Lucy focused their studies on marketing and pursued a Master's in Business Administration (MBA). This period of intensive coursework and study allowed their to develop a strong foundation in the field of marketing, enhancing their prospects for professional success.