Sarah Nahikian

Sarah Nahikian is a seasoned professional in client relationship management and marketing within the luxury jewelry sector. Currently serving as Senior Manager of CRM/Client Experience at IWC Schaffhausen since December 2018, Sarah focuses on the strategic development and execution of CRM campaigns and customer journeys across North America. Previous roles include CRM Manager at Linhaus, where Sarah established a new Salesforce CRM system, and Director of Client Relations and Communications. Sarah has extensive experience in high jewelry sales and brand management from positions at TAKAT, LLC, and SOHOGEM, as well as a foundational background in production and communications from Pluczenik. Educational credentials include a Bachelor of Arts from Skidmore College and a Graduate Gemologist degree from GIA.