Dia Icalina

Dia Icalina is an experienced eCommerce Specialist with a strong background in customer service and case management. Currently at iWorkGlobal, Dia manages a team focused on customer service operations and trains new hires in order fulfillment, product listing, and product research for Amazon and eBay. With extensive experience since January 2013 at Amazon and proficiency across multiple eCommerce platforms including eBay, Etsy, Bonanza, and Shopify, Dia excels in sales driving, internet research, product optimization, and general management of e-stores. Dia holds a Bachelor in Fine Arts from Foundation University, which was earned between 2006 and 2008.