Rhit Shelley Malsam Crhcp, Revenue Cycle Trainer

Director Revenue Cycle at Jackson Parish Hospital

Shelley Malsam has over 20 years of work experience in the healthcare industry. Shelley started their career as a Coder at Minden Medical Center in 1999 and later moved to Homer Memorial Hospital in 2003. In 2004, they joined Reeves Memorial Medical Center as a Revenue Cycle Director, where they worked until 2015. After that, they served as the Interim Director of Patient Financial Services at Morehouse General Hospital from 2015 to 2016. Then, they moved on to become the Rural Health Clinic Director at Union General Hospital from 2016 to 2017. Currently, Shelley holds the position of Director of Revenue Cycle at Jackson Parish Hospital, a role they have been in since 2017. Throughout their career, they have gained expertise in revenue cycle management and has proven their ability to lead and manage healthcare departments effectively.

Shelley Malsam, RHIT, CRHCP, AHIMA Revenue Cycle Trainer, obtained an Associate of Arts and Sciences (A.A.S.) degree in Health Information/Medical Records Technology/Technician from Louisiana Tech University. Additionally, they hold certifications as a Certified Rural Health Clinic Professional from NARHC, which they obtained in March 2019, and as a Registered Health Information Technician (RHIT) from AHIMA. The specific month and year in which they obtained the RHIT certification are not provided.

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