Emma Trotman is an experienced professional with a strong background in account services, communications, and customer engagement. Currently serving as Team Lead - Account Services at JAM Direct Inc. since March 2017, Emma previously held the role of Account Coordinator. Prior experience includes Communications Coordinator at Supply Chain Management Association Ontario, where Emma demonstrated expertise in written communication, project management, and social media management. Other roles include Field Specialist at Mosaic Sales Solutions, Usher & Guest Services for the Toronto Blue Jays, and various positions promoting brand engagement and customer service. Emma holds an Honours Bachelor of Arts (B.A.) in Business Management Option and Psychology from Wilfrid Laurier University.
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