Murat Bastürk

Murat Bastürk is an accomplished professional in customer success and project management with significant experience in the healthcare and digital advertising sectors. Currently serving as Team Lead Customer Success at jameda GmbH since June 2022, Murat leads a team of Customer Success Managers, managing a substantial customer portfolio and implementing effective onboarding strategies. Prior roles include Executive Customer Success Manager and Customer Success Manager at jameda GmbH, where Murat enhanced customer satisfaction by 30% and maintained strong relationships with key enterprise clients. Previous experience also includes Account-Project Manager at Computer Rock, IT-Project Manager at Neo Advertising GmbH, and a Werkstudent role at Otto (GmbH & Co KG). Murat holds a Bachelor of Science in Media Systems from Hamburg University of Applied Sciences.