Anna Case is a seasoned professional with extensive experience in operations and finance within the facilities management sector. Currently serving as a Senior Invoice Co-ordinator and Service Planner at The James Mercer Group Limited since August 2017, Anna manages maintenance contracts, addresses arising issues, and maintains effective communication with direct FM clients. Previous roles include Assistant Manager of Operations & Finance at ASG Stage Products Ltd and Reactive Planner at The James Mercer Group Limited. Anna's career began at Tudor Northwest Ltd as Office Manager and later Contract Administrator, where data analysis and service desk management were key responsibilities. Anna holds an AAT Diploma from Wigan & Leigh College and has a solid educational background with 9 GCSEs at grades A-C from Byrchall High School.
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