Gregory Reoli

Gregory Reoli is an experienced IT professional with a strong background in IT support and management. Currently serving as the IT Support Desk Manager at James River Equipment since August 2022, Gregory previously held the position of User Services Manager at Hiram College, where responsibilities included overseeing the IT Help Desk operations and coordinating technology support for various facilities. Notable achievements include implementing a ticketing system and managing the college's 1:1 iPad program. Additionally, Gregory has experience at Sherwin-Williams as a Critical Incident Coordinator and IT Analyst, where responsibilities ranged from training teams to resolving complex technical issues and improving support processes. Gregory holds a Bachelor of Business Administration in Computer Information Systems from Kent State University and an Associate of Arts and Sciences from Cuyahoga Community College.