Ma. Diane Joy Esplana has a background in customer service, technical support, underwriting, and training. With experience in companies such as Janison, KMC Solutions, Medtronic, QBE North America, and Infosys, Ma. Diane Joy has held various roles including Team Leader, Customer Service Team Lead, Technical Support Representative, Senior Assistant Underwriter, and Process Trainer. In their earlier career, Ma. Diane Joy worked as a Collections Agent at Owtel Phils Inc. Ma. Diane Joy holds a Bachelor's degree in Industrial Electronics Technology/Technician from Bicol University.
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