Mark Manns is an accomplished automotive professional with extensive experience in aftersales and customer service management. Currently serving as the National Service Manager at Jayco Corporation Pty Ltd since January 2020, Mark provides strategic leadership for the Aftersales business unit across Australia and New Zealand. Previous roles include Senior Manager Aftersales & Customer Experience at HSV - Holden Special Vehicles, where Mark enhanced customer care and technical support systems, and National Service Manager at Renault Australia, where Mark successfully launched the Renault training academy. Mark's career began at Holden in various managerial roles, where significant achievements included implementing service marketing strategies and managing service support for export programs. Mark holds a Bachelor of Engineering in Mechanical Engineering and an Advanced Diploma in Business Management, complemented by executive training from several prestigious institutions.
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