Chris Self Cemap Cerch

Chris Self CeMAP CeRCH is currently a Complaints Specialist at JBR Capital, where responsibilities include liaising with customers regarding complaints and investigating issues regarding motor finance agreements. Previously, at Pepper Advantage, Chris held roles as a Senior Complaint Specialist, Internal Auditor, and Senior Complaints Specialist, where duties included investigating complaints, issuing final responses, updating policies and procedures, and conducting Quality Assurance on final responses. Prior to that, Chris worked as a Customer Services Specialist at Aktiv Kapital, handling insolvency communication and customer complaints/disputes. Chris completed GCSEs at Dartford Grammar School and A-Levels in English & History, along with a GNVQ in IT at Hextable School.