Mike J. Noeth

Mike J. Noeth has extensive work experience in the technology industry, with a focus on customer service, technical support, and field service. Mike J. has over 30 years of industry expertise.

From 2021, Mike has been working as a Senior Consultant at J.D. Power, where they conduct comprehensive evaluations of technology companies' Service and Support Organizations. Mike J. evaluates their operations across people, process, and technology, and provides recommendations to improve employee and customer experience.

Prior to this, from 2018 to 2022, Mike worked at the Technology & Services Industry Association (TSIA) as an Auditor/Consultant. Mike J. performed audits of technology companies' Customer Support and Field Service Organizations and delivered recommendations for improvement.

From 2014 to 2018, Mike held various roles at CA Technologies, including Vice President of Global Customer Support Operations and Senior Director of Global Customer Support. Mike J. also worked in M&A integration and performed competitive analysis for the executive management team.

At Hewlett-Packard, Mike held multiple senior director positions from 2006 to 2010. Mike J. managed program management teams, implemented standards for on-schedule product delivery, and drove M&A activities.

Furthermore, Mike held director and general manager positions at Hewlett-Packard from 2000 to 2006, leading global storage support and services and enterprise servers customer support.

Before Hewlett-Packard, Mike worked at Compaq Computer Corp as an Operations Manager and at Digital Equipment Corp in various roles, including Group Manager, Business Development Manager, Customer Support Delivery Manager, and Customer Relations Manager.

Overall, Mike J. Noeth has a diverse work background in the technology industry, specializing in customer service, technical support, field service, and M&A integration. Mike J. has extensive experience in evaluating and improving operations, driving process improvements, and managing global teams.

Mike J. Noeth has a Bachelor of Science degree in Mathematics/Computer Science from the College of the Holy Cross and Clark University. Mike J. also holds an MBA in Business from Nichols College. Additionally, they have attended Ayer High School and TSIA, but no specific degree or field of study is provided for these institutions. It is unclear if they have obtained any additional degrees or completed any further education.