Anna Carolina Tozzi Mantovani Oliveira is a Senior Customer Success Analyst at JEM Systems since April 2021, where responsibilities include managing the order portfolio and processing orders to ensure timely delivery. Prior experience includes serving as an International Business Assistant at XCMG Brasil Indústria from October 2018 to November 2020, overseeing export operations and documentation for heavy machinery dealers in South America. Earlier, Anna held the position of English Teacher at E.E. Cel. Carneiro Júnior in 2015, focusing on assessment, instruction, and performance improvement for students. Anna holds a Graduate Degree in International Trade from Universidade Paulista and a Bachelor's Degree in Administration and Business from Universidade Federal de Itajubá.
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