Samantha Van Thiel

Samantha Van Thiel has extensive experience in customer care and account management, with current roles at Jewelers Mutual Group as Customer Care Manager, Customer Care Supervisor, and Customer Care Trainer and Coach II since September 2019. Previously, Samantha held various positions at Jewelers Mutual Insurance Group, including Customer Care Trainer and Personal Lines Account Representative, from July 2016 to July 2021. Earlier experience includes serving as an Account Manager and Account Executive at Worldwide Express, focusing on business development and customer retention from September 2012 to June 2016. Samantha began their career in sales at Best Buy from 2009 to 2012 and contributed as a Teacher in the Kaukauna Area School District from 2008 to 2012. Academic credentials include a Bachelor of Education from UW Oshkosh, with prior studies in Marine Biology at Carroll University.