John W.

John W. is a seasoned IT professional with extensive experience in technical support, consulting, and program management. Currently serving as a Sr. Services Technician at JiLaSoan Technologies, John has previously held significant roles at companies such as Amazon Web Services, XceedIT, Inc., HCL Technologies, Verizon, Carolinas IT, Synergy Brake Solutions, and Lake & Land Custom Homes. Notable achievements include leading IT consulting projects, managing technical training, overseeing critical incident management, and supporting complex IT infrastructures. John holds multiple professional certifications, including A+, Network+, and Security+, and has a solid educational background from North Carolina State University and Phoenix College.