India Watson is an accomplished marketing professional with extensive experience in loyalty and customer engagement, primarily at John Lewis Partnership. As the current Lead Proposition Manager for Pan-Partnership Loyalty, India leads personalized offers across John Lewis and Waitrose. Previously, India served as Loyalty Lead, overseeing the strategic development of the My John Lewis scheme, and has held several key roles within the loyalty team, including Senior Loyalty Manager and Loyalty Manager. India successfully launched several innovative loyalty initiatives and sustainability propositions, such as FashionCycle and BeautyCycle, which received notable industry recognition. In addition to a strong background in direct marketing, India is also a certified yoga instructor and has experience across various marketing roles in organizations like Sweaty Betty and Warner Bros. Entertainment. India holds a Bachelor of Arts in Marketing from The Manchester Metropolitan University.
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