Laura Hirschfield currently serves as Acting Manager and Team Lead at Johnston Group Inc., where coaching and supporting team members, managing workloads, and ensuring high customer service and quality standards are key responsibilities. In previous roles as a Document Analyst at Johnston Group Inc. and as a Senior Document Analyst at Great-West Life, Laura focused on the development and maintenance of contracts and benefits-related documents, ensuring accuracy and consistency in language and presentation. Laura's career began at Great-West Life, where a progression through several roles laid a strong foundation in document analysis and processing. Laura's educational background includes a Business Administration degree from RRC Polytech and a High School Diploma with a focus on Foods, Nutrition, and Related Services.
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