Peter Ramnath possesses extensive experience in IT service management and operations, currently serving as Associate Director at Jolera Inc. since July 2014, where responsibilities encompass Major Incident Management and Continual Service Improvement for top-tier clients. Throughout a multifaceted career, Peter has held key positions including Operations Manager and Manager of Service Delivery, leading teams to ensure high-quality service and adherence to organizational objectives. Earlier roles include General Manager at Trinidad Data and Tech Support Ltd. and Telecom Technician at Instatel Communications, demonstrating a solid foundation in telecom systems and customer service. Peter holds a BSc in Information Systems and Management from the University of London.
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