Clarenz Miralles currently serves as Growth Marketing Lead - APAC at Journey, with previous roles including Growth Marketer, Head of PH, and CX Consultant. Prior experience includes positions at AgencyAnalytics as Product Video Producer and Customer Support + Success, achieving notable customer satisfaction scores and quick response times. Clarenz also worked as Customer Success Manager at Demio, maintaining high CSAT scores, and served in multiple roles at Practice Ignition, where significant improvements in support response times were established. Early career experience includes a Support Specialist role at TradeGecko Pte. Ltd., focusing on resolving customer support requests.
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