Marcus Graham

Marcus Graham is an experienced professional in learning and development, sales training, and quality assurance, currently serving as Senior Manager of Learning and Development at Journey Health & Lifestyle since May 2023. Key achievements include designing sales training curricula and optimizing eLearning platforms, resulting in significant improvements in user experience and Learning Management System adoption. Previous roles include Quality Assurance Manager and Senior Sales Trainer, where Marcus developed training materials and led initiatives to enhance call quality. Experience also spans positions at Mursion, Asurion, Nu Place Realty, J&M Stage Productions, Washington Mutual Bank, and Bank of America, demonstrating a strong background in training, sales enablement, and customer service across diverse industries.