Keziah Milla Alcala

Keziah Milla Alcala is an experienced professional currently working in Evaluation and Strategy at Kāinga Ora - Homes and Communities, responsible for analyzing qualitative data and creating Power BI dashboards. Previous roles include Application Support Analyst, where responsibilities included data maintenance and end-user support, and Graduate Trainee in Information Technology Service Desk, managing queries and incidents through the ServiceNow platform. Earlier experience includes a Front Of House position at Joylab Network as Assistant Manager, overseeing a team and enhancing the dining experience, as well as a similar role at Gao Asian Fusion focused on customer service. Keziah Milla Alcala began a career as a Sales Consultant at Country Road Group, exceeding KPIs and fostering customer relationships. Educational qualifications include a Postgraduate Degree in Information Technology and a Bachelor of Commerce from The University of Auckland.