Jonathan Ahern

Jonathan Ahern is a seasoned professional in product design and user experience, currently serving as Vice President of Product Design for Employee Experience at JPMorgan Chase & Co. since August 2023. Ahern has held prominent positions, including Head of Product Design for CX Servicing at Saks Fifth Avenue and Vice President of Head of UX Design for ML/AI at JPMorgan Chase & Co. prior to the current role. Additional experience includes a Senior Director role in User Experience at ServiceNow, as well as various leadership positions at Barclays and The Vanguard Group. Ahern's educational background includes studies at Stanford University focused on transforming user experience through artificial intelligence, a Bachelor of Arts in Organizational Dynamics from Immaculata University, and coursework at The Art Institutes.