Sibongiseni Mpembe

Sibongiseni Mpembe is an experienced support analyst at the Johannesburg Stock Exchange (JSE) since March 2015, providing professional assistance to internal and external clients while ensuring effective problem escalation. Prior experience includes serving as a client service specialist at Rand Merchant Bank from November 2007 to December 2014, focusing on pension funds and asset management, and working as a relationship banker at FNB SA from November 2006 to November 2007, where relationship development was key. Sibongiseni also held positions at First National Bank from September 2002 to October 2006, including frontline coordinator, customer care consultant, and customer service consultant, emphasizing team leadership and customer satisfaction. Educational qualifications comprise a Bachelor of Commerce (BCom) in Financial Management from Unisa and a diploma in Banking & Business Management from Birnam Business College.