Alexander Filippov

Alexander Filippov is an experienced Incident Manager at Jumio Corporation since January 2022, where responsibilities include overseeing and improving Incident and Problem Management processes, coordinating major incident responses, and facilitating postmortem reviews. Previously, Alexander served as Head of Customer Support for Kaspersky in both Japan and Latin America, achieving significant team efficiency improvements and operational cost savings. Earlier roles include Senior Technical Support Engineer, System Administrator at ITF-Systems, Support Engineer at Beeline Russia, and Network Technician at the Moscow Aviation Institute. Alexander holds an Engineer's degree in Electrical and Electronics Engineering from the Moscow Aviation Institute, earned in 2012.