Geoffrey Claro

Geoffrey Claro has extensive work experience in various roles and industries. Geoffrey is currently working as the Director of Platform Engineering at JumpCloud since March 2022. Prior to that, they served as a Senior Engineering Manager at Splunk from June 2019 to March 2022.

Before joining Splunk, Geoffrey was employed by Wells Fargo, where they held multiple roles. Geoffrey served as a Technology Manager from October 2016 to May 2019, leading a Python Development team to scale and improve the reliability of automated services. During their tenure, they successfully built a server build tracking tool that significantly increased the overall build success rate.

At Wells Fargo, they also worked as a Lead Release Engineer from October 2014 to October 2016. In this role, they played a key role in stabilizing the Private Cloud systems by implementing deployment and configuration management automation. This resulted in reduced production issues, faster deployment times, and improved notification of service outages.

Before Wells Fargo, Geoffrey worked as an IT Operations Manager/Systems Engineer at L-3 National Security Solutions from August 2012 to October 2014. Geoffrey led an IT Operations Team for a Research & Development Lab as part of an Enterprise IT Services contract to the U.S. Government.

Prior to that, they worked as a Project Technical Lead/Systems Engineer at Potomac Fusion from November 2011 to August 2012. Here, they provided subject matter expertise on how military units utilized electronic and IT systems.

Geoffrey's professional journey started in the US Army, where they served as a Computer Network Operations Specialist from March 2009 to November 2011. Geoffrey conducted successful remote and wireless network penetration tests, leading to enhanced security measures in the US IT Infrastructure.

In addition to their role in the US Army, Geoffrey also served as a Cryptologic Linguist & Signals Intelligence Analyst from November 2003 to February 2009. Geoffrey provided special intelligence support during Operation Iraqi Freedom (OIF), resulting in the successful execution of multiple counter-terrorism missions.

Geoffrey's career began at Avaya, where they worked as a Senior Technical Associate from June 2000 to April 2002. Geoffrey played a crucial role in modernizing the processes of the Power Electronics Team, designing and implementing LabVIEW-based automated hardware test systems.

Lastly, they started their career as a Quality Assurance Technician at Intertek Labs from October 1998 to February 1999. Geoffrey conducted testing and repair of electronic components and participated in research and development projects.

Overall, Geoffrey possesses a diverse skill set and has demonstrated success in leadership, engineering management, software development, automation, and system stabilization across various industries.

Geoffrey Claro obtained a Bachelor of Science degree in Electronics Engineering Technology from DeVry University, which they attended from 1997 to 2000. In 2004 to 2005, they pursued an Associate of Arts degree in Chinese Mandarin at the Defense Language Institute Foreign Language Center. Later, from 2016 to 2018, Geoffrey Claro attended the New Jersey Institute of Technology and earned a Master of Science degree in Computer Science. Prior to their formal education, they attended South Plainfield High School, although the specific start and end years are not provided.

In addition to their degrees, Geoffrey Claro has obtained several certifications. In 2009, they became a Red Hat Certified System Administrator through Red Hat. In the same year, they also earned the Cisco Certified Network Associate certification from Cisco. In 2012, Geoffrey Claro obtained the Certified Information Systems Security Professional (CISSP) certification from (ISC)². Moreover, they acquired the Certified ScrumMaster certification from Scrum Alliance in 2013. Finally, in 2015, Geoffrey Claro became a Puppet Certified Professional through Puppet Labs, Inc.