Leann Serrano

Leann Serrano has a strong background in quality assurance and software testing. Leann'smost recent role was as a Senior Quality Assurance Engineer at JumpCloud, where they started in December 2021. Prior to that, they worked at Stride as a Quality Assurance professional from January 2021 to December 2021.

Before joining JumpCloud and Stride, Leann worked at Degreed as a Quality Assurance Engineer from April 2016 to October 2020. In this role, they excelled in analyzing business requirements and translating them into acceptance criteria. Leann collaborated with various stakeholders and executed testing for all projects.

Leann has extensive experience in the quality assurance field, having served as a Senior Quality Assurance Analyst at Safari Books Online, an O'Reilly Media company, from July 2011 to March 2016. During their tenure, they played a key role in building a new product from scratch and made valuable recommendations to the product team. Leann also focused on testing subscription/customer management features and user interface and reporting features.

Prior to Safari Books Online, Leann worked at YoHolla International as a Quality Assurance Engineer and Research Analyst from July 2010 to April 2011. Leann established effective analysis and testing methods for a scalable social networking website and implemented automated testing programs.

Leann's early career includes roles as a Senior Quality Assurance Engineer at OnQue Technologies, Inc from April 2004 to July 2010, where they contributed as a compliance expert. Leann also worked as a Systems Engineer at Fireman's Fund Insurance Company from August 1994 to January 2004, where they designed and implemented state regulatory updates and supported an AI system.

Additionally, Leann began their career as an Underwriter at Workers Compensation Insurance Rating Bureau from January 1992 to January 1994.

Overall, Leann Serrano has a proven track record in quality assurance, software testing, and collaboration with various stakeholders in the development process.

Leann Serrano holds a Bachelor of Arts degree in Business Management/Marketing from Sonoma State University. Additionally, they have pursued a Specialized Associates Degree in Paralegal studies from Empire College. The specific start and end years for these educational experiences are not provided.