Akbar Baig is an accomplished professional with extensive experience in account management, software delivery, and quality assurance. Currently serving as Key Account Manager and Head of Software Delivery and Operations at Jumptech since April 2020, Akbar has previously held significant roles including QA Lead at SMS Plc. and Platform Service Manager at Instanda. With a solid foundation in release management and customer support cultivated during tenure at Qton Solutions, along with experience as a Software Test Analyst at AlertMe.com Limited and a Community Safety Officer at Jagex, Akbar has developed a comprehensive skill set in client onboarding, team coordination, process improvement, and performance reporting. Akbar holds a Bachelor's degree in Information Technology and Business from Brunel University London.
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