Louise Francis

Louise Francis (nee Ellis) has extensive experience in delivery and operations management within the e-commerce and retail sectors. Currently serving as Delivery Director and Head of Delivery Operations at Just Eat Takeaway.com since September 2020, Louise previously held multiple leadership roles at Tesco from December 2009 to September 2020, including Head of Customer Fulfilment Operations Development and Head of Transport Development e-Commerce Fulfilment. Louise was instrumental in designing innovative online fulfilment models and enhancing customer experience. Earlier career roles included Consultant at Oliver Wyman and Analyst at eBay. Louise holds a PhD in Biochemistry from the University of Cambridge and a BSc in Biology from Imperial College London.