Tracey Dale

Tracey Dale is an experienced operations and HR professional with a robust background in managing customer service and onboarding processes across various sectors. Currently serving as a Senior Operations Manager at Just Eat Takeaway.com since October 2021, Tracey previously held several significant positions, including HR Helpdesk and Onboarding Manager at HC-One, where responsibilities included managing onboarding processes for over 1000 candidates monthly and implementing COVID-related policy adaptations. Prior roles include Head of Customer Service Centre at Newcastle Strategic Solutions, Head of Process Optimisation at Barclaycard, and Operations Manager at EE. Tracey's career began at Orange, where roles ranged from Customer Trials Manager to Senior Field Customer Relations Manager, demonstrating a long-standing commitment to driving operational excellence and enhancing customer experiences.