Jaime O.

Jaime O. has a diverse work experience spanning multiple industries and roles.

From 2022, Jaime has been working at Juvare as a Senior Technical Implementation Analyst in the Federal Business Unit. Prior to this, from 2021 to 2022, Jaime worked as a Solutions Engineer in the Federal & Defense sector, where they delivered product demonstrations and provided technical assistance for upselling and cross-selling.

In 2021, Jaime also held the position of Senior Technical Implementation Analyst at Juvare's Professional Services department, where they served as the application architect, conducted technical discussions with clients, and provided UI/UX solutions.

Before joining Juvare, from 2018 to 2021, Jaime worked as a Technical Implementation Analyst at Juvare's Professional Services department, where they customized and configured the WebEOC platform for clients using web/front-end development skills.

From 2015 to 2018, Jaime worked at the Texas Department of Public Safety as the Critical Information Systems DevOps Manager and later as a Critical Information Systems Developer. They managed the State's incident management web-based application, WebEOC, and developed procedures and protocols for its correct use.

In 2015, Jaime held the position of Senior Application Specialist at the City of Corpus Christi, where they managed and administered the WebEOC platform and the Police Department's Record Management System.

From 2013 to 2015, Jaime worked as a Critical Information Systems Specialist at the Texas Department of Public Safety, where they performed custom web application development and managed WebEOC.

Before that, from 2011 to 2013, Jaime was the Data and Information Systems Crisis Application Administrator at the North Central Texas Trauma Regional Advisory Council, where they managed various web-based applications and conducted business process reviews.

In 2011, Jaime briefly worked as a Technology Specialist at RadiantRFID, where they assisted in defining user cases and installed and supported RFID-based systems for customers.

Lastly, from 2001 to 2011, Jaime worked at the City of Corpus Christi as an Application Specialist, coordinating IT projects for the Fire Department and managing departmental applications. They also held the position of Technical Specialist, handling user requests, resolving technical issues, and creating user accounts.

Overall, Jaime O. has extensive experience in technical implementation, solutions engineering, application management, and web development across different industries.

Jaime O. obtained an Associate's degree in Networking Technology from Del Mar College between 1996 and 2000. Later, from 2013 to 2015, Jaime attended Grand Canyon University and earned a Bachelor of Science degree in Public Safety and Emergency Management. In addition to their formal education, Jaime has obtained various certifications, including the Professional WebEOC Administrator certification from Juvare in August 2020 and multiple certifications from FEMA, such as IS-241.B Decision Making and Problem Solving in June 2015 and ICS-300: Intermediate Incident Command System for Expanding Incidents in September 2014. Jaime also holds certifications from the Texas Department of Public Safety and CompTIA. Other FEMA certifications obtained by Jaime include G-191 ICS - EOC Interface, G-270.4 Recovery From Disaster: The Local Government Role, G-288 Donations Management Course, G-318 Local Mitigation Planning, G-366 Planning for the Needs of Children in Disasters, G-557 Local Situation (RAPID) Assessment Workshop, IS-100 Introduction to Incident Command, IS-200 ICS for Single Resources and Initial Action Incidents, IS-271 Anticipating Hazardous Weather and Community Risk, and IS-700 NIMS An Introduction.