Simonida Golcheva

Simonida Golcheva has a diverse work experience spanning various roles and industries. Simonida is currently employed as the Director of Customer Success Operations at JW Player since April 2023. Prior to this role, Simonida worked as a Legal Translator and Interpreter on a freelance basis from April 2015. In addition, they also worked as an English Language Tutor on a freelance basis from 2011 until April 2015. Simonida has also held various positions at InPlayer, a SaaS company, including VP of Customer Success from May 2021 to April 2023, Account Management Team Lead from January 2020 to May 2021, Senior Account Manager from July 2018 to January 2020, and Account Manager from May 2017 to June 2018. Before joining InPlayer, Simonida worked as a Customer Support Representative from June 2016 to May 2017. Simonida also had a brief experience as a Substitute Teacher at "Orce Nikolov" High School from October 2015 to December 2015. Simonida's earlier work experience includes serving as an English Language Teacher at H.I. Intellect from September 2013 to August 2015, and as a Volunteer at the Association of Citizens Sumnal from April 2013 to September 2013. Overall, Simonida has gained extensive experience in customer success, account management, and language-related roles throughout their career.

Simonida Golcheva obtained their Bachelor of Arts (BA) degree in Teaching English as a Second or Foreign Language/ESL Language Instructor from See University, where they studied from 2010 to 2014. Before that, they completed their high school education at SUGSG "Orce Nikolov" in Skopje, earning a diploma in Social Sciences from 2006 to 2010.