Brandy is a dedicated customer service manager with 10+ years of experience. With a knack for optimizing processes and an analytical mindset, she leads by example to ensure the success of the JWS Scheduling Department, and the satisfaction of our customers. Brandy’s accomplishments include streamlining and developing training materials and universal customer-centric processes for her department. She structures her team with a multi-tier career development program, enabling these professionals to reach higher levels of proficiency. With Brandy’s strong leadership and focus on providing top-notch service, it is no surprise that she excels in her role as Manager of the Customer Service/Scheduling Department.
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