Henrique C.

Henrique C. is a Senior Technical Support Analyst at K2 Partnering Solutions since October 2022, specializing in information security projects and supporting various software, including Jamf and CyberArk. Prior to this role, Henrique held the position of Senior Technical Support Analyst at SAP from February 2018 to September 2022, where responsibilities included leading projects, providing IT support across various fields, and managing security certifications. During tenure at Dell EMC from April 2017 to December 2018, Henrique focused on technical support and service management while transitioning operating systems from Windows 7 to Windows 10. Previously, at Unimed-Rio (April 2013 - November 2016), duties involved field support analysis, server management, and hardware configuration. Earlier experience includes work as a Level 2 Support Analyst at SONDA for Petrobras, where Henrique engaged in service desk operations and system configuration. Educational background includes a degree in Information Technology Management from Estácio, complemented by studies at Universidade Paulista.