Brandon Cheeseman

Brandon Cheeseman has a diverse work experience, starting in 2007 as an Attractions Host at The Walt Disney Company, where they provided exceptional customer service and managed work schedules. In 2012, they worked as a Computerized Document Processing Operator at Farmers Insurance.

From 2013 to 2017, Cheeseman worked at Viking Group Inc. as a Production Coordinator, overseeing the production lifecycle and implementing lean production methods.

In 2017, they joined Vertafore as a Product/Client Support Specialist, providing superior support to clients and ensuring compliance with regulations.

Since 2018, Cheeseman has been working at Kabam, starting as a Support Agent and progressing to Support Agent II. Their responsibilities included providing superior support to players, staying up-to-date on policy changes, and utilizing tracking software. Brandon was later promoted to the role of Senior Player Support Agent, where they created temporary policies, acted as a liaison for global partners, and analyzed ticket handling data.

Overall, Cheeseman has a strong background in customer service, support, and coordination, with experience in various industries.

Brandon Cheeseman completed an Associate's of Applied Arts and Sciences Degree in Network Administration at Grand Rapids Community College from 2015 to 2016. In addition to their degree, they have obtained several certifications related to data analytics from Coursera | Google. These certifications include "Google Data Analytics Capstone: Complete a Case Study," "Google Data Analytics Specialization," "Analyze Data to Answer Questions," "Data Analysis with R Programming," "Prepare Data for Exploration," "Process Data from Dirty to Clean," "Share Data Through the Art of Visualization," "Ask Questions to Make Data-Driven Decisions," and "Foundations: Data, Data, Everywhere." Brandon obtained these certifications between September 2021 and December 2021.