Caitlyn Adair

Caitlyn Adair has a diverse work experience spanning from 2014 to the present. Caitlyn started their career as an Operations Intern at Green Man Gaming, where they gained a comprehensive understanding of the business functions before transitioning into a varied role within projects. Caitlyn then worked as a Product Analyst, directly communicating with senior executive stakeholders to gather requirements and create specification documents for the business systems and website.

Caitlyn also worked at Goodlord as a Client Support representative, where they provided customer service to estate agents across the UK and supported management in improving operational processes. Caitlyn then joined Seopa Ltd as an E-Business Executive, developing relationships with clients and managing accounts to ensure client success. In this role, they also tracked customer communication opt-in rates and was responsible for GDPR compliance.

Caitlyn later joined Whitbread as a Digital Analyst as part of a graduate scheme, gaining exposure to various roles within a digital environment. Caitlyn was based in the Premier Inn web team, where they gathered requirements, managed scope of work, and wrote user stories and tasks.

Prior to their current role, Caitlyn worked at Made to Engage as a Business Analyst, analyzing user journeys and creating user stories across multiple clients. Caitlyn collaborated closely with tech leads and QAs to deliver stories for sprint planning.

Currently, Caitlyn works at Superdry as a Digital Analyst, where they are responsible for analyzing digital data and providing insights to drive business growth.

In 2023, Caitlyn joined Kadence as a Product Owner, where they are involved in managing and owning the product development process.

Caitlyn Adair's education history is as follows:

Caitlyn completed their Master of Science (MSc) in International Events Management at Ulster University from 2018 to 2019. Following that, in 2019, they pursued Level 4 education in Digital Marketing at CIM | The Chartered Institute of Marketing.

Prior to their master's degree, Caitlyn attended Edinburgh Napier University from 2012 to 2016, where they obtained their Bachelor of Science (BSc) in Business Information Systems. Caitlyn'seducation journey started at Sullivan Upper School from 2005 to 2012, where they completed their A Levels in IT, Business Studies, and Biology.

In addition to their formal education, Caitlyn has also obtained various certifications. These include the BCS Foundation Certificate in Business Analysis V4.0 from BCS, The Chartered Institute for IT in October 2022, the Certified SAFe® 5 Agilist from Scaled Agile, Inc. in September 2022, the Google Analytics for Beginners certification from Google in March 2020, the Certified ScrumMaster (CSM) from Scrum Alliance in June 2020, and the ITIL® 4 Foundation CPD from AXELOS Global Best Practice in April 2020.

It is worth noting that Caitlyn also achieved a Grade 7 certification in Piano from LONDON COLLEGE OF MUSIC LIMITED, although the specific month and year of completion are not provided.