Allen Lu

Allen Lu is a seasoned professional with extensive experience in healthcare operations and management. Currently serving as the Senior Director of Strategic Solutions Implementation at Kaiser Permanente since July 2018, Allen leads the transformation of KP MembershipConnect across various health plan products. Previous roles include Vice President of Client Services & Operations at Brighter.com, where Allen contributed to a successful acquisition by Cigna, and Director of Product Operations at Kaiser Foundation Health Plan, overseeing significant claims operations and product management. Allen's earlier positions include experience at Sun Microsystems and Cap Gemini Ernst & Young, focusing on healthcare product development and revenue cycle management. Allen holds a Master’s degree in Healthcare Finance & Management from The Johns Hopkins University and a Bachelor's degree in Biochemistry and Psychology from UC San Diego.