Mohd Arif

Mohd Arif is an experienced IT operation manager with a focus on providing high-level support for Apple products at Kaizen IT Services Pvt. Ltd. since December 2020. Responsibilities include hardware and software installations, troubleshooting, and maintaining customer satisfaction by keeping clients informed about their product statuses. Prior roles include Senior Technical Support Engineer, providing assistance to VIP users, and serving as Sr Technical Support Engineer and Customer Support Engineer at Resource Power Consultancy and CMS IT Services Pvt. Ltd., where expertise in Windows operating systems and network printers was developed. Mohd Arif holds a Bachelor of Arts from Deen Dayal Upadhyay Gorakhpur University, completed between 2012 and 2015.