Brandon Berbaum

Brandon Berbaum has a robust work experience in customer support and operations. Brandon has held senior leadership roles in several companies, including Kantata, Quest Software, Dell Software, Quest Software (now part of Dell), and HP Software. Throughout their career, Brandon has focused on building global centers of excellence for on-premise and cloud-based enterprise software support. Brandon is skilled in driving revenue, client value, and client retention while ensuring a streamlined client experience. Additionally, they have expertise in proactive issue resolution and managing operations in diverse environments. Brandon has also been actively involved in training and refining internal processes to improve customer satisfaction and meet contractual obligations. Their work spans over 20 years, and they have a proven track record of success in delivering excellent support services and driving positive customer outcomes.

Brandon Berbaum started their education at Arizona State University in 1996 and completed their Bachelor of Science (B.S.) degree in Biochemistry in 1998. Brandon then pursued further education at the same institution and obtained a Bachelor's degree in Biochemistry. In addition to their formal education, Brandon has obtained several certifications from LinkedIn, including "Confronting Bias: Thriving Across Our Differences," "Difficult Conversations: Talking about Race at Work," "Driving Change and Anti-Racism," "Inclusive Mindset for Committed Allies," and "Leading Your Team Through Change." These certifications were obtained in October 2020.