Talia Basma

Customer Experience Manager at Kapwing

Talia Basma is an experienced professional in customer service and social media management, currently serving as a Customer Service Specialist and Community & Social Media Specialist at Kapwing since November 2021. Previously, Talia worked as a Social Media Manager for Golden Goals Career Coaching, where strategic content planning led to increased engagement on multiple platforms. Talia also served as a Digital Community Manager for The Tempest, significantly enhancing community engagement through innovative online events. With a background in literature and creative writing, Talia holds a Bachelor's Degree from the University of California, Davis, and has contributed to various publications, including an impactful op-ed for The Huffington Post during the 2016 elections.

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