Chengzhi Bai

Chengzhi Bai is a seasoned technical support professional with extensive experience in customer service and technical troubleshooting. Currently serving as Technical Support Lead at Kaseya since October 2021, Chengzhi Bai manages customer relationships and ensures comprehensive support coverage. Previous roles include Technical Support Engineer L3 and L2 at Kaseya, where Chengzhi Bai demonstrated a high standard of technical acumen and a commitment to exceeding Service Level Agreement expectations. Prior experience includes post-sales technical support at Oracle China, international business support at FiberHome, and a summer internship at HSBC. Chengzhi Bai holds a Bachelor of Science in Electrical and Electronics Engineering from Imperial College London.